Testimonials
Elaine Lin
12:02 10 Dec 24
Very professional services and they are very transparent with their price too. Leslie had given us a lot of good advice and always respond quickly to our enquiries.
十三
13:58 07 Dec 24
Service was provided professionally. Does not need to worry the process, they will guide you along from start to end. they are able provide solutions and guidance when you are in doubt.The only thing they need to improve is they need to be more upfront with the cost of items which are not included in the package. This way people will be able to assess whether it is financially affordable.
Tiffany Wong
00:47 06 Nov 24
Hung Chye and his team did a tremendous job for my dad's wake. The setup was tastefully done, and their other vendors like the food catering used was great as well. He is very responsive and ensures that his team carries it out well. The team were also very respectful and polite, making sure our needs were met from start to finish. Thank you for providing an exceptional service for my dad.
Joey Yong
08:26 30 Sep 24
The service and support provided by SFS is excellent and so professional. This is so important during the difficult times as we just lost our loved ones. SFS settled and prepared everything for us during the whole funeral process. They are so fast in their respond and they are no hidden cost at all. And also thumb up to all the crew member that came to help out. They are always neatly dressed and give us the best advise. Really appreciated for their service. Thank you.
Nancy Lim
16:41 28 Sep 24
This is our first time using SFS. The wake was beautifully decorated, the overnight attendant is a friendly china young men help cleaning the place and also helping to serving hot drinks to guest hereby I would like to thank him. For this arrangement I would like to thanks Andy Ng. He was a respectful and well organised and listened to our needs too. From the first day to the end was smoothly done. The emcee/staff who managed the last day of funeral professionally. Well done to all team.👍🏻👍🏻
Candice Neo
07:36 25 Sep 24
Through recommendation of a local temple, we get to know Mr Hoo. After knowing that we require his services, he personally came to our location within 1hour to understand our needs and what they can provide. The team is very detailed especially Xiao An who guided us and give timely information on what to do as we were not sure of some procedures. With them around, it really saved us our stress in logistical stuff as it can be quite stressful of the family members might miss out things we r unaware of.The setup of the wake is tip top quality (the most dignified and grand setup), they took great efforts and note of details and understand customers' needs. The staff were also very friendly and courteous. We have 2 helpers in the evening and 1 guy who will help to stay over from 11pm to 7am. They will help to clear up the place without our instructions. Before the helpers ended their shifts, they would go and bow to the deceased to pay their respect which we never expect them to do.They really made our mourning period much better for relieving our worries of the whole process. We strongly recommend their services.Thank you Mr Hoo, 小安, 宗义 and the rest of the fantastic team. They really deserve a pay raise! 😁
G_ G
04:07 12 Sep 24
I want to express my appreciation for the exceptional services provided during our challenging times. They were quick to respond to my questions, requests and offered solutions. Their professionalism in handling every aspect allowed us to grieve without concerns. Thank you, SFS.
Lim Qidong
06:05 09 Sep 24
Thank SFS handled my mum's funeral wake. Everything was done very professional & their team also very helpful and polite. I would like to thank funeral director Hung Chye and his team members.
Wendy Ng
05:50 09 Sep 24
This was our first time using SFS and we wished we had found it sooner. The manager met us promptly and was prepared to answer all questions. He was well organised and listened to our needs before suggesting the services, with a printed brochure. There was never any hardsell. His responses were apt, answered questions, and was always respectful and polite. This was so true as well with all the staff that we encountered during our bereavement. Any last-minute requests were always seen to promptly during the wake, and the package offered was complimented by all our family. The setup under the block was neat, tastefull and so thoughtfully done. Thank you SFS. Really grateful for all the assistance your company has rendered.
Eveline Lee
06:58 05 Sep 24
Just wanted to say big thank you to Leslie and especially Sebastian who was there with us through this journey. We would have been at a loss without the guidance and patience from the team from start to finishThank you Sebastian for always being punctual and proactive
lynn tan
08:36 31 Aug 24
A big thumbs up to Gerard and team for handling my dad’s wake with such professionalism. They were helpful, prompt, transparent and the entire funeral went smoothly. All the guest were also very impressed by the quality of the set up.
ACCC2
04:33 31 Aug 24
Arrangements were done very systematically. Service by Gerard, Sebastian, An and team was very respectful and dignified.One area that could be better is at bone collection. Explanation could have been done in 2 languages so that the non Chinese speaking family members and friends can understand better.Thank you and God bless. 🙏
Joyce Pathy
01:09 21 Aug 24
SFS was chosen as Gerard, Andy n team were always a call away any time of day. They went over & above to cater for any extras that was requested. A service oriented company and both gentlemen an asset to SFS. Thank you for all you have done.
Patrick Pung
07:59 13 Aug 24
Great services and advices received from the team of SFS during my downtime.Specially I would like to mention Andy Ho for showing extraordinary up most caring during the days in the wake and the last day when sending my love one off.Well done team!
Christopher Shie
04:18 10 Aug 24
We had a simple 1 day ceremony for my dad and the team and Singapore Funeral Services made everything seamless. Despite this being a last minute request, we got a Christian pastor, cremation slot and paperwork for the final resting place sorted within a few hours. Despite the tight turnaround, at every point, there was a dedicated POC to help guide us through. The team was able to quickly accommodate a nice photo printout of my siblings to be placed with my dad before cremation.On top of it all, they also do regular pro bono work to help the final rites of people that might not have families. I think this is a huge plus for a company to embue the service of a 'final send-off' for all and when they can. Thanks to Director Hoo and his team.
Yong Sandy
08:47 01 Aug 24
Thank you to Lesley and team, for all the care and attention to our needs. Lesley knew we are facing alot of grief and he made sure his team attended to us with sensitivity in this difficult times. SFS took good care of us and all of the funeral arrangements for our beloved mother.
Kriz Tang
07:26 30 Jul 24
Leslie provided top class excellent service with compassion and understanding towards my family during this hard times. Process was clear and smooth with his help.
Hui Chin Ong
03:50 22 Jul 24
I would like to thank Hung Chye and his team for providing a wonderful service right from the start of the funeral arrangement. My family was able to mourn without having to worry about every detail.
Julius Teo
13:41 20 Jul 24
Our families want to express our deepest gratitude for the exceptional services provided by Gerard and his team during the funeral wake for the late Mr Alexius Wong. Their professionalism, compassion, and attention to detail were truly outstanding. From the initial arrangements to the duration of the wake, the team was empathetic to our needs and handled every aspect with the utmost care.The team ensured that everything ran smoothly, allowing us to focus on our family and friends during this difficult time. The setup was timely and well-organised, allowing us ample time to ready ourselves. Responsive to our feedback, ground issues were rectified at the earliest opportunity and environmental comfort improved by putting up additional canvas sheets to shield against heat and rain. Gerard and his team took the time to engage us at appropriate time, to brief and go through the sequence of events and required preparations to be made.The dignity and respect Gerard and his team showed to our loved one and our family were deeply appreciated. The personal touches and willingness to accommodate our specific requests made the experience much more meaningful.Thank you Gerard and team for making such a challenging time a bit easier for all of us. Your dedication and empathy did not go unnoticed, and we are incredibly grateful for your excellent service.
Ron Chia
05:16 19 Jul 24
Gerard’s team did an excellent job in providing the services and support during my father-in-law’s funeral wake
Tei Yi Ling
06:29 15 Jul 24
The company was very helpful, staff were empathetic and was able to settle everything swiftly for us. My family didn’t have to worry about the details of the funeral and was assured that they will help us with the arrangements. They are quick to respond and there were no hidden charges. Appreciated it a lot during this period of grieving.
Gerald Heng
06:06 08 Jul 24
Funeral Director Leslie Soh’s team is Extremely professional and experienced, absolutely no hiccups, they were able to pre-empt all potential issues before anything could happen. Totally met and exceeded our family’s expectation. The wake was hosted at Singapore Funeral Parlour at Tampines Link from 4 July 2024 to 8 July 2024. The team guided us throughout the toughest moments.
Ming liang
15:12 30 Jun 24
The service provided by the team was exceptionally professional and thoughtful. In a time of great distress and confusion, everyone in the team took immense care in handling our situation. The news of our loved one's passing came so suddenly, and we were overwhelmed. Yet, the compassion and efficiency demonstrated by the team made a significant difference.I would like to take this opportunity to compliment Gerald's operations team. We couldn't name everyone individually, as we don't know all their names, but their collective effort was deeply appreciated. From the moment we reached out, Gerald’s team was attentive and empathetic, ensuring that all our needs were met with great consideration.Additionally, we would like to extend our heartfelt thanks to the other staff members who provided invaluable advice and support. Their guidance on what needed to be done, and how best to proceed, was crucial in helping us navigate this difficult time. The comprehensive care they offered—from the initial contact through to the very end—was remarkable.The final send-off for our late loved one was very well executed. We were profoundly touched by the meticulous attention to detail and the respectful manner in which the service was conducted. The entire process, from the hospital administration to the ash scattering arrangement, was handled with utmost professionalism and sensitivity.In summary, Gerald’s team, along with the other staff members, were incredibly helpful in every aspect. Their dedication and support went beyond our expectations, providing comfort and relief during an otherwise trying time.Singapore Funeral Service is highly recommended for anyone in need of funeral planning and afterlife services. Their professionalism, compassion, and thoroughness ensure that every detail is handled with care, allowing families to focus on honoring their loved ones.
Sandy
08:05 22 Jun 24
Assisted by Gerard Koh during this whole bereavement. Gerard attended to our needs and guide us to ensure we are aware of the necessary procedure. Despite both my parents are illiterate, he ensure a clear string of communication and articulate all information in a rightful way throughout. Thank you for making the whole process so smooth to lessen our last few moments for my uncle.
Chrissandy Fernando
12:58 11 Jun 24
They're not professionals at all. And of top of it, they lied. They set up their thing on the void deck without even thinking of how it affects other people staying nearby. They blocked the disability access by placing their tent way too close that leaves 0 space for others.When i pointed out to them, they said they'll move it in a few hours. But this is already the next day and they didn't move it at all.Other funeral services never done this before at my block. Usually they leave some space big enough for at least a wheelchair. This is the first time I'm seeing this. It's such a trouble for people with disability to get to the lift.
Sang Purnama
06:47 06 Jun 24
It was beyond my expectations that we could received such meticulous support from SFS team led by Mr Hoo Hung Chye , during our bereavement at my mum’s wake. Their compassion, efficiency , team work was beyond words. At intervals and even night vigil were attended to. I couldn’t thank them enough. Deeply appreciated!Maria and family.
Roslyn Ho
17:01 05 Jun 24
I am deeply grateful for the exceptional service provided by Hoo Hung Chye and the entire team at Singapore Funeral Services during my beloved mother's wake and cremation. My mother passed away on May 31st, and during this difficult time, their professionalism, compassion, and meticulous attention to detail were outstanding.From the very beginning, the team demonstrated an extraordinary level of care and support. Special thanks to Sebastian, who assisted us with every single matter with immediate attention. They went above and beyond to ensure that every aspect of the funeral was thoughtfully planned and executed, allowing us to focus on honoring my mother’s memory without any additional stress.The compassion and dedication shown by the SFS team truly made a difference during this difficult time. Their seamless coordination and heartfelt empathy provided immense comfort to our family.I highly recommend Singapore Funeral Services to anyone in need of funeral arrangements. Their commitment to excellence and genuine care is unparalleled.
Bibi Loh
09:25 28 May 24
Thank to Leslie and Teams members, from the first meeting, through the funeral and afterward ... Thank you for all your support and help with everything ... We had no clue what to do and you guided us all the way. Thank you for the Guidelines booklet, it helped a lot.
Serene Neo
07:27 16 Mar 24
SFS handled both my dads and mums wakes. First one in 2019 and the second one just last week. I could not have asked for a better team. Gerard was professional, compassionate, and most of all guided me the whole way from even before mum’s passing. He was patient with my requests and did all he could to help with the Audio Visual equipment, coming down to check on the set up and drinks and snacks stock regularly. Han handled the re ordering of items and assisted me almost daily. He was polite and friendly and the epitomy of professionalism. At the church and crematorium Gabriel assisted Gerard in ensuring we all knew what to do and where to go. It could not have been a smoother, more peaceful send-off for mum. I will be forever grateful that they were with us during mums final moments here on earth. All the staff were in suits and very very sensitive and polite during the entire wake and funeral. I cant recommend them enough. You wont go wrong in engaging their services. Many thanks to the SFS team for all their help and hard work. From me and my family.
Klint Thian
02:57 08 Feb 24
Saw this exact same hearse - GBC 1, at my relative's funeral last month by Singapore Funeral Services. Now seeing it again at late Mr Wee's funeral brought back some nice memories. Well done Singapore Funeral Services for providing my family good services all this while.
Christine Tan
06:42 02 Feb 24
A Huge Thank You to Gerard Koh and team for providing outstanding service, professionalism, empathy together with in-depth expertise in supporting our requirements for a beautiful catholic funeral service.Jan 28-Feb 1, 2024
Anita Choo
03:50 18 Jan 24
I wanted to express my gratitude for the wonderful service provided by Hoo Hung Chye, Funeral Direction from SFS during my grandfather's wake.Your team was really helpful and caring throughout the entire process. Losing a loved one is hard, and your support made it a bit easier for our family.The way you organized everything, from taking care of transportation to managing the details of the wake, was excellent. Your team's kindness and understanding meant a lot to us during this tough time.The presence of your team was comforting, not just in handling the logistics but also in offering emotional support to our family and friends. It made a big difference.I would recommend SFS to anyone who needs funeral services. Your team's care and support during this challenging time meant a lot to u
Aileen Kho
05:07 12 Dec 23
SFS handled my father's and grandmother's funeral wakes. They did a wonderful job in being an one-stop provider from the start until the completion of the wake. The wake was beautifully decorated, and SFS attendants were attentive from cleaning the place and serving drinks, and the overnight attendant as well as the emcee/staff who managed the last day of funeral professionally. They were receptive and accommodating to our requests.👍🏻👍🏻👍🏻💯
Sandra Wee
10:37 01 Dec 23
My family engaged SFS when my father in law passed away recently. We are all deeply grateful for the professional way they handle the wake, Cremation and the collection of ashes. From the start, Gerard was very helpful and assisted me and guided me on the process. The set up at the parlour was very beautifully done. We had so much positive comments on the setup from family and friends. It was peaceful and serene and just absolutely beautiful. I must say that it way beyond our expectations. The service crew on the last day that help with the buffet was attentive and very helpful. Mr An who attended to us at the collection of ashes was kind, very informative and guided us on the process. Big thank you to the whole team.
Louis Soh
04:14 08 May 23
SFS has helped me through a really tough time with the passing of my wife. It was very comforting to know that her wake and services are being handled by professionals. Its the small things that count. Mr. Leslie Soh has shown me great compassion and flexibility to fulfill her wishes. Thank you very much from all of us in the family.
Wee Mei Ling
08:26 02 May 23
We want to thank Leslie & his team for their excellent service. Leslie is very helpful & patient. And very satisfied on the make over on my mom. Overall, a thumbs up for them. Thank you.
Christina Leow
02:12 29 Mar 23
My family has engaged Singapore Funeral Services for my mom’s funeral. My family is glad to engage them as they provide excellent service throughout the 5 days service. The staffs are experienced and they are very attentive to details and made us stress free so that we can attend to our friends and relatives. Also, their food catering is good too.
Yi Xuan Jamie Tay
12:49 27 Jul 22
SFS helped tremendously with the care of my Uncle's departure. The entire family has nothing but praise to their attention to detail towards the landscaping at the venue and arrangements of care and guidance towards all aspects of the wake.It shows when a team works as a team.SFS has shown that though their professionalism.My mother was very impressed that she has made known to us that she would like to be under SFS care when she departs.Thank you SFS for the efficiency and guidance though difficult times.
Nicholas Wong
15:23 05 Nov 21
Wanted to express my gratitude to Hung Chye and his team especially Leslie & Johnny in their professional in handling my Aunt's funeral who has passed away on 4 Nov 2021 (Deepavali) late afternoon. Their quick response to our queries and advises to our request was excellent. They are patience and take times to understand our requests especially during this period of bereavement. We had a direct cremation and we were able to complete the whole event by 5 Nov 2021 evening.Once again, thank you to Hung Chye and his team especially Leslie and Johnny!
Evon Estrop
02:18 07 Aug 20
Funeral Director Gerard Koh organised my mum's funeral to the T. He listens, never over promises but certainly delivers. The wake area was beautiful, he took instructions and the outcome was breathtaking (sharing picture). The funeral was organised with military precision and importantly with so much warmth and care for the family which allows us to grief. Gerard's team was hands on, extremely proactive and professional. It is evident from my experience that SFS Care, Gerard and his team are not merely in the funeral business rather in a business that places family first - Kudos to Gerard and his team which includes Stoney, Gulam...
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